Russell Wilson

Platform Engineer (Contracts) — Remote / London

Platform and Reliability Engineer across the full AWS stack. I deliver secure, scalable, observable cloud systems and paved roads that help teams ship faster — with a focus on performance, cost, and reliability.

  • DevOps & Continuous Improvement
  • Observability and Site Reliability
  • Platform Security, Performance and Cost Optimisation
  • Support Entrenchment and Establishment

Recent achievements:

AWS Certified Solutions ArchitectAWS Certified Cloud Practitioner
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Homezen AI-Driven Property Intelligence

Building a cloud-native, AI-driven property intelligence platform using MLOps automation and retrieval-augmented data pipelines.

My Role & Approach

  • • Led product vision, roadmap, and funding acquisition
  • • Architected full AWS infrastructure (IaC, serverless, event-driven)
  • • Built LangGraph-based stateful AI pipelines for context-aware automation
  • • Integrated graph, vector, and analytical data stores
  • • Established DevOps and security foundations (automated deployments, telemetry)

Key Technologies

  • • AWS (IaC, Serverless, EventBridge, Lambda, SQS, DynamoDB, Neptune)
  • • MLOps, LangGraph, RAG architectures, Pinecone, Typesense
  • • Python, TypeScript, Next.js, React
  • • DevOps, Security Foundations, Telemetry, Monitoring
AWSMLOpsLangGraphIaCServerlessVector StoresRAGPythonNext.js

Britvic (Flavour Tap) Operations Overhaul

Complete operational transformation for Britvic's IoT fleet monitoring, achieving £4,980/month observability savings while improving incident response by 70%.

Client Context

Aqua Libra, a Britvic subsidiary, struggled with IoT fleet monitoring using daily batch feeds with high operational costs. Limited visibility and reactive incident management were affecting customer experience during the expansion of the Flavour Tap project.

My Approach

  • • Migrated from QuickSight to New Relic + AWS IoT Core for real-time monitoring
  • • Implemented Jira Service Desk with Rovo automation for first-line support
  • • Created Confluence playbooks for standardized escalation paths
  • • Defined operational KPIs and executive dashboards
  • • Managed platform stability during Carlsberg acquisition transition

Key Outcomes

  • Cost reduction: £4,980/month observability savings
  • Response improvement: 70% faster incident resolution
  • Near real-time visibility: From source to observability in seconds
  • Automated support: Sustainable operational model
  • Executive reporting: Real-time performance dashboards
AWS IoT CoreEventBridgeAWS X-RayNew RelicJira AutomationConfluenceLambdaCloudWatchTerraform

Other Projects

Homezen (Founder)

Founded and architected a cloud-native AI property intelligence platform using MLOps automation, retrieval-augmented generation (RAG) pipelines, and unified graph/vector data stores. Led product vision, funding, and AWS-based infrastructure design for multi-tenant scalability.

AWSServerlessLangGraph+4
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Aqua Libra (Britvic Group)

Delivered an operations overhaul for Britvic's Aqua Libra IoT fleet. Migrated from costly daily data ingests to real-time observability using AWS IoT Core, EventBridge, and New Relic. Introduced Jira automation for 1st-line support and Confluence playbooks for 2nd/3rd-line, achieving £4,980/month cost savings.

AWS IoT CoreEventBridgeNew Relic+4
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OilBrokerage Commodity Trading Platform

Supported cloud operations and deployment optimisation for a commodity trading platform built on AWS ECS. Delivered IaC improvements, ECS container management, and observability dashboards in New Relic to ensure platform security and reliability.

AWS ECSTerraformECR+4
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Pirate Studios IoT Monitoring

Delivered observability and automation for an IoT-based music studio platform. Implemented a serverless monitoring pipeline with Lambda and SNS/SQS messaging for event-driven health checks, reducing incident detection time and improving reliability across connected devices.

AWS LambdaSNSSQS+4
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KOKO Fleet Management IoT

Supported an IoT provider managing connected vehicle fleets. Deployed AWS security baselines, optimised data ingestion pipelines, and configured GuardDuty, Security Hub, and WAF to harden cloud workloads. Implemented New Relic observability for real-time telemetry visibility.

AWS IoTGuardDutySecurity Hub+4
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Lepidico

Modernised Lepidico's corporate website with a performant Next.js build hosted on AWS Lightsail. Integrated a Fastify API and RDS database layer, improving content delivery performance and developer maintainability.

Next.jsFastifyAWS Lightsail+3
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Electron Green

Delivered a scalable, serverless marketing and analytics platform using AWS SAM and ECS. Designed CI/CD pipelines and infrastructure automation to support multi-environment deployments with cost efficiency and uptime guarantees.

AWS SAMECSDocker+3
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Games Workshop

Supported multiple web and campaign projects for Games Workshop, enhancing CI/CD pipelines, performance monitoring, and cross-platform infrastructure. Focused on AWS cost optimisation and high-availability delivery for international traffic.

AWSCloudFrontS3+3
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Graduate Data Portal (JISC)

Developed a serverless data portal prototype for national education analytics. Built ETL and ML pipelines with Python and Alteryx, deployed on AWS Lambda and Amplify for real-time data access and visualisation.

AWS LambdaAmplifyPython+3
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Career

Founder

Homezen

2025 – Present

Cloud-native, AI-driven property intelligence platform using MLOps automation and RAG pipelines.

  • Architected full AWS infra with serverless & event-driven design
  • Built LangGraph-based AI pipelines for context-aware automation
  • Integrated graph/vector/analytics stores for unified intelligence
  • Established DevOps foundations: deployments, telemetry, monitoring

Cloud Operations Engineer

Green Custard (Cambridge)

Jun 2024 – Sept 2025

Cloud operations, platform reliability, and observability for enterprise & IoT clients (AWS IoT Partner).

  • Automated 80% ops via serverless fan-out (DR, patch, cost)
  • Observability cost savings of £4,980/month
  • Led WAFR reviews, securing funding and delivering savings
  • Improved ITSM with Jira automation and escalation paths

Technical Principal

Soak Digital (Norwich)

Apr 2023 – May 2024

Architecture, DevOps, and infrastructure strategy for high-traffic, multi-cloud SaaS and web platforms.

  • IaC with Terraform & Ansible across environments
  • Docker/Fargate microservices with performant analytics APIs
  • SonarQube standards reduced post-release issues
  • >£100k per release with reliability/performance gains
  • Mentored engineers; improved documentation & processes

Technical Producer

Soak Digital (Norwich)

Apr 2022 – Apr 2023

Full-stack software and automation across enterprise projects.

  • Node/React/Docker/Next builds
  • Python automation for bids/POCs
  • CI/CD with GitHub Actions
  • >£400k supported in client billings

Data & Analytics Developer

JISC (London)

Sept 2021 – Apr 2022

Data & ML solutions for nationwide education analytics initiatives.

  • Python/Alteryx ETL automation
  • SVM text classification deployed
  • Tableau/Power BI executive dashboards
  • Serverless data portal (Lambda/SQS/Amplify) with CI/CD

Skills

AWS OrganisationsControl TowerEC2ECSECRLambdaFargateTerraformTerraform CloudGitHub ActionsOIDCJavaScriptTypeScriptCloudFormationCDKSAMDockerContainersNew RelicCustom EventsVPC designCloudFrontS3Serverless FrameworkAutomated IaC pipelinesReactNext.jsIAM governanceLeast PrivilegeRoute 53CloudTrailIoT CoreGreengrassNode.jsFastifyExpressSNSSQSEventBridgeKMSGrafanaPrometheusX-RayTrace VisibilityREST APIsMicroservicesEvent-drivenGuardDutySecurity HubShieldAWS WAFRCost OptimisationGovernanceConfigSecrets ManagerJira AutomationITSM workflowsCloudWatchSLOsTelemetryPythonVPC segmentationZero-TrustSonarQubePostgreSQLMySQLSQL ServerGlueQuickSightETL AutomationLangGraphRAG architecturesArchitecture DesignTechnical LeadershipBitbucket PipelinesTravis CITailwindCSSPostmanAPI DesignWAFInspectorJestPytestCI-integrated testsMongoDBDynamoDBRedisElastiCacheRDSAuroraAthenaQuery OptimisationData Schema DesignPerformance TuningAgileITILITSMDigitalOceanHerokuVercelAnsibleCloudflareOWASP ZAPTrivySemgrepCosignLintingMLOps pipelinestrain/deploy/monitorPandasNumPyNeo4jAmazon NeptunegraphPineconeTypesenseVector StoreAlteryxPyTorch